Christopher Gaffga, MD

Just a first appointment hearing assessment. No previous history with Oaklawn

Excellent interaction with all of the staff including desk person, nurse, doctor and aftercare assistant.

My experience at my appointment was excellent, and I received outstanding help and care!!!! Dr. GAFFGA was so kind and understanding, and explained everything so thoroughly, and he was so easy to talk to!!!!! HE provided all of the care and guidance I needed!!!!!! I AM so grateful for Dr. GAFFGA'S HELP AND CARE!!!! ALSO, HIS NURSE WAS VERY NICE AND VERY PROFESSIONAL, AS WELL AS THE RECEPTIONIST!!!!! IT WAS A 100 % POSITIVE EXPERIENCE AT MY APPOINTMENT YESTERDAY!!!!! I AM SO GRATEGUL TO DR. GAFFGA FOR HIS WONDERFUL HELP AND CARE!!!!!!

Everyone I came into contact with was highly professional and kind.

Dr. Gaffga is an excellent ENT who truly cares about his patients. He takes the time to listen, explains everything clearly, and makes you feel comfortable and confident in your care. The whole experience was smooth and professional-I highly recommend him!

He had no empathy and was a robot and has no place working with children.

They need to check all medical information before performing unnecessary tests that cost me and my insurance money

Dr. Gaffga has no personality or communication skills whatsoever. He was typing the entire time but did grunt a few times to show he was still awake. He was very uninterested in my concerns or condition. He was downright hostile when questioned. He said come back in 6 weeks and abruptly left the room. Literally ran out of the room and disappeared, leaving me to find my own way out of the office maze. The office staff and vitals nurse were excellent and friendly. I very likely will not keep the follow-up appointment.

Keep up the good work

Very satisfied with the care I received.All my questions and concerns were answered perfectly.

After waiting over three months for appointment, I was very disappointed in the treatment (or lack thereof) from this doctor. He totally dismissed my explanation of the symptoms and after explaining multiple times that the nasal spray prescribed by another doctor has not done anything to help,he still had the audacity to tell me to keep trying the nasal spray and prescribed me another bottle. I have been battling this issue for four years and a cat scan from an ER visit showed something wrong with my sinuses. I was hoping to find a doctor that would help me find the cause of my issues instead of pushing more drugs, and I do not feel oaklawn doctors can do that. I have requested a referral and will be switching my primary care to there. It is a shame that I need to drive over an hour to find quality healthcare instead of walking a block to Oaklawn. Dr Gaffga has caused me to completely lose faith in this hospital once again.

I was a patient of the previous ENT provider and was having issues and the provider was able to get me in right away instead of waiting until April. It was greatly appreciated.

My daughter commented many times after her procedure how nice everyone was to her. I was so happy to hear that. Thank you!

He didn't introduce himself. I miss Dr. Sterrett.

It was nice they got [NAME] in by someone canceling so the appt was moved up by three weeks.

Dr. Graffga examined my ears. He talked about the hearing test results and then said surgery for fluid behind left eardrum wasn't needed unless things got worse. The reason for getting hearing aids was given. I need to learn my options before I decide. Calling later.

I thought the doctor was great. The helper was great, everything was explained pretty much to my satisfaction however I would have liked to had a 3-month supply of the blood pressure pill that was ordered for me and I didn't know that there was another script , I don't know what that was for. Thank you so much!

Thank you!

Dr Gaffga and his staff did another great job on getting my ears back in working order. I have tubes in both ears and they both decided to fall out this week. They got me right in today and fixed me up. I appreciate the Dr and his staff. Thank you

Honestly everything about the visit was great. The only negative thing I can say is you should definitely look over your summary. The first 2 things on my summary say I'm obese and that we talked about that and that I need to make life style changes. I would assume that's automated. I was really upset at first thinking I was being labeled obese and believing I had not reached that point yet... And then I noticed for my height it says I am 57 inches tall.. I had a giggle at that point, I am not 57 inches tall, I am 67 inches tall, even a precious statement showed this, so I'm sure it was simply a typo. But uh yeah, you should definitely check that before sending it out saying we talked about my obesity... Great place and experience otherwise!

We were rushed out of the post op room. Discharged papers were given just after surgery started. Gave medicine in pill form to a 6 year old that could have been liquid. No real discharge instructions or after hours number. After hours number the nurse couldn't help/find doctor in system. Doctor was not very helpful and said it's ok for a child to cry with norco and Ibuprofen while sleeping.

Didn't make eye contact, lacked confidence, poor bedside manner, not personable

I don't think he took enough time with questions I had. Seemed to be not interested in any extra time for me to ask questions. Like a lot of doctors says what he thinks is best and leaves. I didn't think he had much of a good bed side manner. My original Dr. always had time and didn't rush me. I will be asking for another Dr. On my return visit on my ear in 4 months. Just disappointed in the whole appointment.

No explanation of the medication. Did not speak unless spoken to. Non attentive to my concern. Somewhat dismissive

Good

Thank you

I got new hearing aids and they didn't fit they fell out . They made new ones and they were lost in the mail. They made new ones and they won't stay in my ears. I need a needs new mold. Help

Visit was informal and timely

He told me come back after a MRI. I did not need a MRI.

My overall experience was wonderful.

It was great! He took my concerns seriously and offered treatment options that would best help me, while also being conscientious of the duration I'd need this medication. He explained me the medications I should use and took care of writing a prescription for them so I didn't have to figure out the exact ones I needed. He made a follow up appointment to make sure the medications were working and to check up on something else I happened to mention while I was there. He was very kind and so helpful.

First time with this provider. Previous provider retired. This provider more business-like. Past provider was friendlier and more approachable. My overall opinion of this provider could likely improve with further visits.

This was the first time I have seen this doctor so I don't know him well enough to recommend him to anyone at this time. He seemed knowledgeable.

I don't think he knew about my condition and tied it to something likely unrelated.

Look, this was a follow-up appt. that was nearly impossible to schedule b/c of his office staff at Battle Creek. I had to drive 40 min., wait for 15 plus, to be examined for 5 min. I had to make him stop & answer my questions - He didn't ask if I had any. Not a fan of this practice.

Grateful to have a local nearby hospital.

I went in for ear wax removal - was very painful and unprofessional in the manner he removed wax. Will not return for future visits.

Dr Gaffga is very good, friendly, and answers my questions clearly. I don't usually have any because this is always a routine appointment to clean out ear wax.

My appointment was initially about an issue with vertigo, headache, tenitis. He solely focused on the vertigo and I didn't get and explarion about the tenitis headaches migraines. I was used to having a phyiotrist to cover my whole health. Nothing seems to be connecting together I have worked on my oral health but my head still feels like it's desinagrating.

I would recommend this providers to all my family and friends.

It was a long wait to get in due to Dr Sterrett retiring but the staff was able to find me an earlier appointment both for this and my procedure. I appreciate Dr Gaffga and all of the staff who helped me get a procedure I have been waiting a very long time (and in pain) for. Thank you!!!

Looking in to filing a complaint about my experience with this provider. Being laughed at while expressing my distress over ongoing diminished quality of life and negative effects of a surgery he performed over a year ago left me feeling sick and enraged that I trusted him with my care. He is not only a horrible doctor. He is a disgusting human being.

Very good

He answered my questions

His computer died.

Thank you!

Rude, walked away knowing I don't have hearing aids, still talking in a low voice. Not concerned with my issues. Attitude "I am the doctor you aren't "!

Very pleased with Dr. Gaffga, and surgery went well. Thank you.

Great experience other than advanced scheduling, it took months for me to get in to see the specialist for a matter that I felt was urgent

No problems

This was a phone appointment which I definitely appreciated.

First time meeting with this doctor after Dr. Sterritt retired. He was kinda of shy wouldn't look me in the eye. Seemed nervous, which I understand. Didn't get the impression that he had reviewed my records which concerns me.

Over all very good Experience, except had to wait over 2 months to get an appointment

I sat in exam room 1 1/2 hours.. Some mix up in their office scheduling - the gal that sat me in exam room (got lost paid no attention to who comes and goes).

Oakland is my go to for my health concerns.

I left the office feeling like the doctor thought it was a waste of his time to see me. I have been dealing with hearing loss and tinnitus after some medical issues that required me to be on a high dose steroid for an extended period that caused issues with my eyes and ears.I was provided zero information on if there was anything that would help to improve the tinnitus or ways to reduce the irritation of the constant ringing. The tech who did my hearing test was more polite and provided more info than the doctor.

I trust him and that's huge coming from someone who has had bad experiences with ENT's in the past.

I spent 30 minutes past my appointment time in the waiting room and another 30 minutes waiting to see the doctor in the patient room. I find this excessive and unacceptable.

Doctor was not completing sentences and sometimes seemed uncertain what to say. Made it hard to be confident.

I went to this appointment expecting an answer to the ear pain and pocket from my CT scan, instead I got an "all clear" and no explanation, no answers, constant pain still and have to schedule with a new office for answers. This has been going on for 2 years, no answers infections and pain! 0/10 recommend!

He is somewhat aloof, not cordial or

Dr. Gaffga did not even ask any questions about why we think my son needed tubes in his ears, he very briefly looked in his ears & said yes he needs tubes and someone will call you to schedule surgery - that was it! No questions. We will not be back!

Very satisfied with this Doctor and staff and this was a first visit.

Always great care !!!

Did like the visit at all with the Doctor but rest of staff was fine !! Looking into another Doctor not happy at all!!

No attempt by doctor to get acquainted on this first visit.

Very nice people to deal with on my vacation Many thanks

Still working on getting to know this doctor. [NAME] was with Dr. Sterrett for 20 years. So far we couldn't ask for a better transition. Especially when we pretty much met at the surgical floor.

July 8th was the 1st visit to Dr. Haffga. He is the most compassionate dr. He explains everything. Dr. Sterrett was my former ENT.

He was a bit spacey

I felt the doctor was in a hurry. The check out person was very friendly and very helpful.

I had never met this physician before, he didn't introduce himself or provide any details on himself. He was very mumbled and didn't make eye contact. He didn't answer my questions and just ran out after barely checking my son over

The doctor's bedside manner is poor. Very clinical. Had to ask questions to really understand what we were going to do. I hope he is skilled. Needs to work on his people skills.

All of the staff were extremely courteous, patient and helpful. I arrived over an hour early for my appointment. The staff were able to get me in early enough to complete my appointment and be in my car prior to my scheduled appointment time.

Good

Doctor prescribed and ordered a med for me, but never discussed it with me prior to calling my pharmacy.

Too long of a wait time for something done in under 20 minutes.

After reading his report on my chart, I noticed he was more interested in calling me obese instead of making notes on my ears and medication he prescribed! I don't need someone criticizing my weight issues especially when I ame there for my ear issues. If he was so concerned about my weight, maybe should discuss with me or recommend I see a doctor about my weight. I lost count of how many times he used the word "obese" in my report. If he had mentioned it to me I could explain part of my weight issues is doctors prescribed Prednisone excessively when I get bronchitis or pneumonia. When I am on Prednisone, I tend to over eat. I do believe he will eventually will be an excellent ENT doctor with good experience and understanding of his patients. Other than his comments and using the word "obese" excessively in my patient portal , I believe he did an excellent job cleaning my ears and prescribing medication for Issues of my left ear.

I would have loved more information on why my lymph nodes were swelled for over a year. Thankfully a biopsy will give Dr more answers.

Pleased with the care I have received

This provider is no replacement for Dr. Sterrett. He threw antibiotics at my child for a condition that had been going on for a year. Spent less than 10 minutes and was dismissive of concerns. We cancelled the follow up, did not fill the scrip and sought qualified care elsewhere. We will NOT be back. This is sad as the former provider was top notch.

Seemed once I was called back and in a room, waiting to be seen by dr. I waited about 45 mins. to be seen and thought that was a bit long.

I am getting to know Dr Gaffga as my past doctor retired

This was the first time seeing him since the other doctors retired and he was not friendly at all. He said well ur gonna have to take care of the wax in ur ear urself cause I cant see you every two months like the other providers because I am doing the job of three providers and I am only one person. Then he said so ur gonna have to wait and if you cant then thats on you for not doing what I am telling you to do. I am looking for another office for my daughter to go to even though she has been at this office for years I find this provider is not friendly at all.

Excellent doctor. He listened to my concerns and addressed each issue and recommended a course of treatment and follow up alternatives.

I go in for routine care.

First time their and it was very interesting

Dr listened to what I said and didn't make me feel inept like the one in Coldwater. I was impressed with how he listened and figured out what I needed.

He was through

Recommendations in all areas! Grateful for Dr Gaffga and Oaklawn providers!

He is not a good communicated, but that's ok if he fixes my issue. I talked about what a nice guy Dr. Goins was and he was good to me. Than doctor abruptly lefted the room when he was done and said, I hope you can find someone who can fill Dr. Goin's shoes. He left us sitting there , like we offended him. Won't be back, there is no excuse for being rude.

Didn't seem like he knew what he was doing. Waste of time and money.

Waited 35 minutes before the dr. Showed up after my appointment time

Very good clinic shows concern about your welfare

I was late arrival due to problem finding office. Called ahead to get direction plus alerted that I was late. Got there at 2:14 and Dr. Came in around 3:30. No one keep me posted on why the long delay. Had a follow-up with audio vest which I then had to reschedule.

I love Oaklawn hospital and they are like family. I don't know what I would do if they were not there.

I never saw the Dr. I waited 45 minutes and left. I waited 6 weeks for an appointment only to be left waiting 45 minutes.

Great care with dealing with a very painful issue